Turf Digest / Best Bets production problem

06:59 AM 16 Sep 2010 NZST
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Due to a system error a number of runners have been inadvertently omitted from Thursday 16 September's publication. A message has been sent to our distributors requesting that any unsold copies are removed from sale.

A special edition has been produced covering Friday and Saturday's racing and that will be on sale on Friday morning in many outlets.

Customers who have bought their copy already will be supplied with an insert with runner corrections which they can pick up from any TAB. Alternatively they can return the copy for a replacement with the special edition, from Friday. Regular messaging will highlight the errors on TABTV and Trackside, in our TAB outlets and on www.tab.co.nz where the correct runner lists appear.

Customers who are inconvenienced will receive a free copy of next Thursday's publication from any TAB on production of the front page from Thursday 16 September's edition.

We apologise to our customers both for the original errors and if they experience any difficulties in obtaining a copy of Friday's publication. We advise them to refer to Friday’s newspaper lift outs and our internet site www.tab.co.nz for full racing fields and form. We remain committed to supplying the best form service to our customers and will ensure that, as far as is practical in a production environment, safeguards are in place to prevent any issues of this kind in the future.

Nick GOWLAND

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